Name: Joetee Optimal Limited
Address: Portsmouth, Hampshire, GB
Telephone: +44 7442 907768
Price range: ££

Question 1

Which areas do you cover?

Accepted Answer

We cover Portsmouth, Southampton, Fareham, Winchester, Havant, Waterlooville, Gosport, Chichester, Worthing, Brighton, Crawley, Guildford, Reading, Basingstoke, Bournemouth, London and the wider South of England.

Question 2

Do I need to be home during the clean?

Accepted Answer

Not at all. Many clients provide keys or a key-safe code. We are fully insured key holders and follow a documented access procedure.

Question 3

How is pricing calculated?

Accepted Answer

We quote a fixed price based on property size, condition and the service required. You approve the written quote before any work begins.

Question 4

Are your cleaners insured and vetted?

Accepted Answer

Yes. Every cleaner is referenced, ID-checked, trained in-house and covered by our public liability insurance.

Question 5

What if I'm not happy with the clean?

Accepted Answer

Tell us within 48 hours and we will return to re-clean the areas concerned at no cost. It is very rarely needed, but the guarantee stands.

Question 6

Do you supply your own equipment and products?

Accepted Answer

Always. Our teams arrive fully equipped with professional machinery and products, including eco-friendly options as standard.

Question 7

Can you clean at weekends or evenings?

Accepted Answer

Yes. We operate seven days a week from 8am to 9pm, including weekends and bank holidays, at no premium rate.

Question 8

Do you offer emergency or same-day cleaning?

Accepted Answer

Where our schedule allows, yes. Call or WhatsApp us directly and we will confirm availability quickly.

Question 9

What cleaning services does Joetee Optimal provide?

Accepted Answer

Joetee Optimal Limited provides end of tenancy cleaning, domestic and regular property cleaning, deep cleaning, commercial and office cleaning, janitorial services, Airbnb and short-let turnovers, post-construction cleaning and move-in/move-out cleaning across Portsmouth, Southampton and Hampshire.

Question 10

Do you provide end of tenancy cleaning in Portsmouth?

Accepted Answer

Yes. End of tenancy cleaning in Portsmouth is one of our core services, covering Southsea, Fratton, Cosham, Copnor, Hilsea, Havant, Gosport and Waterlooville, with the same inventory-standard checklist used for every property.

Question 11

Do you provide end of tenancy cleaning in Southampton?

Accepted Answer

Yes. We carry out end of tenancy cleans across Southampton, including Portswood, Bevois Valley, Shirley, Bitterne, Woolston and the city centre, working to the same agency-approved checklist we use in Portsmouth.

Question 12

What does an end of tenancy clean include?

Accepted Answer

A full kitchen degrease including oven, hob and extractor, the interior of all cupboards, drawers and wardrobes, bathroom descale and sanitise, internal windows, sills and frames, skirting boards, doors, switches and radiators, plus carpet vacuuming and hard floor washing.

Question 13

Do you provide commercial cleaning in Hampshire?

Accepted Answer

Yes. We deliver contract commercial, office and janitorial cleaning across Hampshire, including Portsmouth, Southampton, Fareham, Winchester and Basingstoke, scheduled around your trading hours.

Question 14

Do you provide regular domestic cleaning?

Accepted Answer

Yes. Weekly, fortnightly and monthly domestic cleaning is available with the same cleaner each visit, plus optional key-holding and fixed monthly pricing.

Question 15

Do you clean Airbnb and short-let properties?

Accepted Answer

Yes. We handle same-day Airbnb and short-let turnovers with linen laundering, hotel-style presentation, consumable restocking and a photo report on completion.

Question 16

Can I request a cleaning quote?

Accepted Answer

Yes. Use the quote form on our contact page, call +44 7442 907768 or 020 4525 9445, or WhatsApp us. You will receive a fixed written price, usually within 24 hours.

Question 17

How can I book a cleaning service?

Accepted Answer

Approve your written quote by phone, email or WhatsApp and we confirm a date and access arrangements. Bookings can often be scheduled within 48 hours.

Everything you might want to ask before booking

Ready for a spotless property?